Where to send your Otter Ai cancellation letter
Read the addresses on this page next to the full guide to cancelling Otter Ai.
The addresses we hold
One place for Otter Ai's mailing addresses: the Mountain View delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Otter Ai800 W El Camino RealSuite 170Mountain View, CA 94040The head-office address for Otter Ai, in California. ZIP code 94040.
Second address on file
Otter AiWest El Camino Real 800Suite 170Mountain View 94040The database lists this as a second address for Otter Ai. Use the primary address above unless your agreement names this one.
How to address the envelope
Write the address as printed
Write out 800 W El Camino Real, Suite 170, Mountain View, CA 94040 as shown above, including the 94040 postal code, exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
File the receipt with your copy
Hold on to the letter copy, the receipt and the tracking page.
The cancellation letter
Copy the letter below onto one page, fill in the account email, the plan or product name and the invoice or order number from your latest receipt, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Otter Ai 800 W El Camino Real Suite 170 Mountain View, CA 94040
To whom it may concern,
I am cancelling my account with Otter Ai, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Otter Ai for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.