Cancel your OurTime subscription by mail
Directly with OurTime, the way to cancel is: Online (Settings > Manage subscription > Cancel Subscription). Notice rule: Cancel before renewal; you receive a confirmation number and last day of subscription.
Let Postbye cancel OurTime for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with OurTime.
- 4.8 from 2,931 reviews
- 3 OurTime cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel OurTime by mail
Find your account details
Have the email address or phone number on the profile and the subscription length you chose to hand. The details in the letter need to match what OurTime has on file.
Write the cancellation request
The letter asks OurTime to end the account, stop every future charge and confirm it in writing. Postbye fills it in from our English template.
Find the postal address
Check the contact or terms pages on help.ourtime.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.
Keep proof the letter arrived
Keep the tracking record with your copy of the letter. If OurTime bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your OurTime cancellation letter goes
We do not hold a mailing address for OurTime. The contact pages on help.ourtime.com list the current one.
Prefer to write it yourself? Use our letter template
Before you cancel OurTime, check these
Notice period: Cancel before renewal; you receive a confirmation number and last day of subscription. Work out your cancellation deadline.
- Memberships paid by credit card auto-renew until cancelled
- Cancelling the subscription does not remove your profile; hide/deactivate it as a separate step
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel OurTime for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a dating subscription
Dating subscriptions often renew in multi-month blocks, and deleting the profile or the app does not stop the billing, so the request has to end the subscription itself.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
OurTime lets you cancel directly (online (Settings > Manage subscription > Cancel Subscription)). A letter is the fallback that leaves a dated record when the direct route fails.
OurTime cancellation at a glance
- How OurTime accepts cancellations
- Online (Settings > Manage subscription > Cancel Subscription)
- Category
- Dating
- Checked against
- Verified on
