Where to send your OV-chipkaart cancellation letter
Read the addresses on this page next to the full guide to cancelling OV-chipkaart.
The addresses we hold
Everything we hold on where OV-chipkaart takes its post: the 3511 ED Utrecht delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
OV-chipkaartStationsplein 13511 ED UtrechtNetherlandsThe Netherlands address on file for OV-chipkaart. Postal code 3511 ED.
How to address the envelope
Copy it exactly onto the envelope
Copy Stationsplein 1, 3511 ED Utrecht, Netherlands letter for letter. A wrong digit in 3511 ED is enough to send the letter on a detour.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
File the receipt with your copy
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter, written out
The request itself is short: OV-chipkaart is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
OV-chipkaart Stationsplein 1 3511 ED Utrecht Netherlands
To whom it may concern,
I am cancelling my account with OV-chipkaart, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel OV-chipkaart for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.