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Where to send your Oxxio cancellation letter

Read the addresses on this page next to the full guide to cancelling Oxxio.

The addresses we hold

If you are writing to Oxxio, this is the page with the address on it: Rotterdam, 3000 AC, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

OxxioPostbus 1003000 AC RotterdamNetherlands

The Netherlands address on file for Oxxio. Postal code 3000 AC.

How to address the envelope

  1. Use the address letter for letter

    Write out Postbus 100, 3000 AC Rotterdam, Netherlands as shown above, including the 3000 AC postal code, exactly as printed.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter, written out

What the letter to Oxxio says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Oxxio Postbus 100 3000 AC Rotterdam Netherlands

To whom it may concern,

I am cancelling my account with Oxxio, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Oxxio for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Oxxio