Cancel your PAX subscription by mail
For PAX the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for PAX is in Basel, Switzerland.
Let Postbye cancel PAX for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with PAX.
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- 2 PAX cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel PAX by mail
Start with your account details
Check the policy number, the full name of the policyholder and the date of your last payment before anything else. A request that does not match the account on file at PAX is the easiest one to set aside.
Put the request in writing
Postbye drafts the request in German, the language of Switzerland, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks PAX to close the subscription, stop billing and confirm in writing.
Mail the letter with a receipt
Send it certified to Basel, Switzerland, copying the address from the next section letter for letter, and keep the receipt slip.
Keep the proof of delivery
Delivery confirmation is your evidence that PAX was asked. Watch the next statement or two for any further PAX charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your PAX cancellation letter goes
For a letter to PAX, use Aeschenplatz 13, kundenservice, 4052 Basel, Switzerland.
Basel is in Basel-Stadt, Switzerland; the postal code to quote is 4052.
Inside, the salutation reads “Sehr geehrte Damen und Herren,”, followed by your details under Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Before you cancel PAX, check these
- Some policies build up a cash value. Ask whether cancelling pays anything out and how it is calculated.
- Check the next payment date on the policy and send the request before it, so no further payment is taken.
- Ask for written confirmation that the policy has ended, and keep it with your records.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel PAX for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a life insurance policy
Life policies are long contracts with payment dates and sometimes a surrender value, so the request should name the policy, say whether you are cancelling or surrendering it, and carry your signature.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
PAX cancellation at a glance
- How PAX accepts cancellations
- By mailed letter
- Mailing address on file
- PAX Aeschenplatz 13 kundenservice 4052 Basel Switzerland
- Country
- Switzerland
- Letter language
- German (template de)
- Category (from the company name)
- Life insurance
- Added to the database
- June 24, 2026
- Data last checked
