Where to send your PAX cancellation letter
Read the addresses on this page next to the full guide to cancelling PAX.
The addresses we hold
This page shows every mailing address we hold for PAX, starting with the one a cancellation letter should go to in Basel, 4052, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
PAXAeschenplatz 13kundenservice4052 BaselSwitzerlandThe Switzerland address on file for PAX. Postal code 4052.
How to address the envelope
Copy it exactly onto the envelope
The front of the envelope carries Aeschenplatz 13, kundenservice, 4052 Basel, Switzerland and nothing else in the address block. Check the 4052 digit by digit before it goes in the post.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if PAX has moved.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter to send
The letter below asks PAX to end the account, stop further charges and confirm in writing. Put the policy number, the full name of the policyholder and the date of your last payment in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
PAX Aeschenplatz 13 kundenservice 4052 Basel Switzerland
To whom it may concern,
I am cancelling my account with PAX, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel PAX for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.