Where to send your Perplexity Pro cancellation letter
Read the addresses on this page next to the full guide to cancelling Perplexity Pro.
The addresses we hold
One place for Perplexity Pro's mailing addresses: the San Francisco delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Perplexity ProSansome Street 115San Francisco 94104The head-office address for Perplexity Pro, in San Francisco. ZIP code 94104.
How to address the envelope
Copy it exactly onto the envelope
Copy Sansome Street 115, San Francisco 94104 letter for letter. A wrong digit in 94104 is enough to send the letter on a detour.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
File the receipt with your copy
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter to send
Copy the letter below onto one page, fill in the account email, the plan or product name and the invoice or order number from your latest receipt, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Perplexity Pro Sansome Street 115 San Francisco 94104
To whom it may concern,
I am cancelling my account with Perplexity Pro, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Perplexity Pro for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.