Cancel your Petco Vital Care subscription by mail

Directly with Petco Vital Care, the way to cancel is: Call Petco Perks customer service at (858) 657-2035, or turn off auto-renew in the Petco Perks Premier tab of your Petco Perks account on petco.com or in the Petco app; cancellation applies at the end of the annual term. Notice rule: Cancel before the annual anniversary processing date shown on your Petco Perks Premier page.

Verified October 27, 2026

Let Postbye cancel Petco Vital Care for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Petco Vital Care

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Postbye is not affiliated with Petco Vital Care.

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How to cancel Petco Vital Care by mail

Note your account details
Petco Vital Care will look your account up from what the letter says, so check the email on the account, the name of the pet on the plan and the order or policy number first.
Write the cancellation request
State plainly that you want the Petco Vital Care account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Petco Vital Care”).
Mail it with tracking
Send it certified to San Diego, United States, copying the address from the next section letter for letter, and keep the receipt slip.
Keep proof the letter arrived
File the receipt with the letter. A Petco Vital Care charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Petco Vital Care cancellation letter goes

Petco Vital Care10850 Via FronteraSan Diego, CA 92127

For a letter to Petco Vital Care, use 10850 Via Frontera, San Diego, CA 92127.

Put ZIP 92127 on the envelope: San Diego is in California, and a domestic certified letter is all it takes.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Petco Vital Care, with the envelope wording

Before you cancel Petco Vital Care, check these

Notice period: Cancel before the annual anniversary processing date shown on your Petco Perks Premier page. Work out your cancellation deadline.

Annual commitment: you are billed for the full one-year term and keep benefits until it ends
No full or partial refunds for the subscription
Auto-renews for another year at the then-current fee unless cancelled before the annual anniversary processing date
If Petco changes the fee or terms and you do not cancel within 30 days, you renew at the new price and terms

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Petco Vital Care for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Petco Vital Care

Cancelling a pet plan or delivery

Pet deliveries lock each order before it ships and pet insurance is cancelled by policy and date, so the request should name the plan, the pet if one is named, and the date it should stop.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Petco Vital Care lets you cancel directly (call Petco Perks customer service at (858) 657-2035, or turn off auto-renew in the Petco Perks Premier tab of your Petco Perks account on petco.com or in the Petco app; cancellation applies at the end of the annual term). A letter is the fallback that leaves a dated record when the direct route fails.

Petco Vital Care cancellation at a glance

How Petco Vital Care accepts cancellations: Call Petco Perks customer service at (858) 657-2035, or turn off auto-renew in the Petco Perks Premier tab of your Petco Perks account on petco.com or in the Petco app; cancellation applies at the end of the annual term
Mailing address on file: Petco Vital Care 10850 Via Frontera San Diego, CA 92127
Country: United States
Letter language: English (template en)
Phone: (858) 657-2035 (Petco Perks customer service)
Category: Pets
Checked against: petco.com/content/petco/PetcoStore/en_US/pet-services/terms-of-use/petco-perks-terms.html
Verified on: October 27, 2026

Petco Vital Care cancellation questions

Where do I send my Petco Vital Care cancellation letter?

Address the letter to Petco Vital Care, 10850 Via Frontera, San Diego, CA 92127.

How long does a cancellation letter to Petco Vital Care take?

Petco Vital Care's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Petco Vital Care require notice before I cancel?

The rule we recorded for Petco Vital Care: Cancel before the annual anniversary processing date shown on your Petco Perks Premier page. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Petco Vital Care?

Have the email on the account, the name of the pet on the plan and the order or policy number to hand. The details in the letter need to match what Petco Vital Care has on file.

Will Petco Vital Care confirm my cancellation?

The letter asks Petco Vital Care to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Petco Vital Care received the request. If a charge posts after that date, quote the receipt with your copy of the letter.