Cancel your PupBox subscription by mail
For PupBox the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. PupBox receives written requests in Beverly Hills, United States.
Let Postbye cancel PupBox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with PupBox.
- 4.8 from 2,931 reviews
- 2 PupBox cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel PupBox by mail
Start with your account details
Check the email on the account, the name of the pet on the plan and the order or policy number before anything else. A request that does not match the account on file at PupBox is the easiest one to set aside.
Prepare the letter
State plainly that you want the PupBox account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – PupBox”).
Mail it with tracking
Mail the letter by certified mail to the Beverly Hills address in the next section, and keep the tracking number.
File the delivery record
It shows the date PupBox received your letter. Check your next statement: no PupBox charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your PupBox cancellation letter goes
For a letter to PupBox, use 131 S. Rodeo Drive, Suite 102, Beverly Hills 90210.
ZIP code 90210 places the address in California, in the United States.
Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Before you cancel PupBox, check these
- Name each pet and each plan if you have several, and ask for written confirmation of the end date.
- Orders lock a few days before shipping. A request that arrives after the cut-off stops the delivery after that one.
- Pausing or skipping a delivery is not cancelling the plan. Ask for the subscription itself to be ended.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel PupBox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a pet plan or delivery
Pet deliveries lock each order before it ships and pet insurance is cancelled by policy and date, so the request should name the plan, the pet if one is named, and the date it should stop.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Start on pupbox.com: the account area there shows who actually bills you, which decides who the request must reach.
PupBox cancellation at a glance
- How PupBox accepts cancellations
- By mailed letter
- Mailing address on file
- PupBox 131 S. Rodeo Drive Suite 102 Beverly Hills 90210
- Country
- United States
- Letter language
- English (template en)
- Website
- pupbox.com
- Category (from the company name)
- Pets
- Added to the database
- August 21, 2026
- Data last checked
