Where to send your PupBox cancellation letter
Read the addresses on this page next to the full guide to cancelling PupBox.
The addresses we hold
Where a cancellation letter to PupBox should be sent: the verified Beverly Hills address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
PupBox131 S. Rodeo DriveSuite 102Beverly Hills 90210Beverly Hills, ZIP 90210: where mail for PupBox is delivered.
How to address the envelope
Copy it exactly onto the envelope
Write out 131 S. Rodeo Drive, Suite 102, Beverly Hills 90210 as shown above, including the 90210 postal code, exactly as printed.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Certified mail, not a courier
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to PupBox
What the letter to PupBox says: one clear cancellation request, no reasons given, the email on the account, the name of the pet on the plan and the order or policy number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
PupBox 131 S. Rodeo Drive Suite 102 Beverly Hills 90210
To whom it may concern,
I am cancelling my account with PupBox, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel PupBox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.