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Cancel your Philo subscription by mail

Directly with Philo, the way to cancel is: Online. Notice rule: Cancel anytime; content remains for the rest of the billing cycle.

Let Postbye cancel Philo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Philo.

  • 4.8 from 2,931 reviews
  • 2 Philo cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Philo by mail

  1. Collect the details you need

    Before writing, collect the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement. Philo can only act on a request it can match to an account.

  2. Write the cancellation request

    Ask Philo to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Philo”.

  3. Post it with proof of delivery

    Post it by certified mail to Philo in San Francisco, United States, using the exact address below, and note the tracking number.

  4. Keep the delivery receipt

    Once the letter is delivered, the date on the receipt is the date Philo was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Philo cancellation letter goes

Philo225 Green StreetSan Francisco, CA 94111

For a letter to Philo, use 225 Green Street, San Francisco, CA 94111.

With ZIP 94111, the address sits in California and the letter never leaves the United States postal system.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Philo, with the envelope wording

Before you cancel Philo, check these

Notice period: Cancel anytime; content remains for the rest of the billing cycle. Work out your cancellation deadline.

  • No refund for the current billing period
  • Cancelling does not delete the account; permanent deletion requires contacting Support and the account cannot be reactivated
  • Partner-billed subscriptions are cancelled with the partner

If you pay through someone else

  • Billed through Roku, Amazon, Apple or Google: cancel there

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Philo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Philo

Cancelling a streaming or entertainment subscription

Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Philo lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

Philo cancellation at a glance

How Philo accepts cancellations
Online
Mailing address on file
Philo 225 Green Street San Francisco, CA 94111
Country
United States
Letter language
English (template en)
Category
Streaming & entertainment
Verified on

Philo cancellation questions

Where do I send my Philo cancellation letter?

Address the letter to Philo, 225 Green Street, San Francisco, CA 94111.

How long does a cancellation letter to Philo take?

Philo's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Philo require notice before I cancel?

The rule we recorded for Philo: Cancel anytime; content remains for the rest of the billing cycle. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Philo?

Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what Philo has on file.

Will Philo confirm my cancellation?

The letter asks Philo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Philo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Philo give refunds?

No refund for the current billing period.