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Where to send your Photoshop cancellation letter

Read the addresses on this page next to the full guide to cancelling Photoshop.

The addresses we hold

If you are writing to Photoshop, this is the page with the address on it: San Jose, 95110, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

PhotoshopPark Avenue 345San Jose 95110

San Jose, ZIP 95110: where mail for Photoshop is delivered.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads Park Avenue 345, San Jose 95110. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

What the letter to Photoshop says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Photoshop Park Avenue 345 San Jose 95110

To whom it may concern,

I am cancelling my account with Photoshop, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Photoshop for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Photoshop