Cancel your PicPay subscription by mail
PicPay accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. PicPay receives written requests in São Paulo, Brazil.
Let Postbye cancel PicPay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with PicPay.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel PicPay by mail
Find your account details
Check the account email, the last four digits of the linked bank account or card and the membership tier before anything else. A request that does not match the account on file at PicPay is the easiest one to set aside.
Draft the request
Because PicPay is dealt with in Brazilian Portuguese, the letter is written in Brazilian Portuguese (template pt-br). Subject: “Assunto: Solicitação de cancelamento – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Post the letter
Mail the letter by certified mail to the São Paulo address in the next section, and keep the tracking number.
Keep the proof of delivery
Keep the tracking record with your copy of the letter. If PicPay bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your PicPay cancellation letter goes
Written requests to PicPay go to Avenida Manuel Bandeira 291, 05317020 São Paulo, Brazil.
São Paulo is the delivery town, Brazil; the postal code to quote is 05317020.
The letter is addressed “A quem possa interessar,” and its details block uses the labels Titular da conta, Endereço de cobrança cadastrado and E-mail cadastrado.
Prefer to write it yourself? Use our letter template
Before you cancel PicPay, check these
- Check your bank statement after the cancellation date for any further charge.
- Settle any outstanding balance first. Closing a membership does not clear what you owe.
- Ask for the direct debit or card authorisation to be ended, not only the membership.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel PicPay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a finance or credit subscription
Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
PicPay cancellation at a glance
- How PicPay accepts cancellations
- By mailed letter
- Mailing address on file
- PicPay Avenida Manuel Bandeira 291 05317020 São Paulo Brazil
- Country
- Brazil
- Letter language
- Brazilian Portuguese (template pt-br)
- Category (from the company name)
- Finance & credit
- Added to the database
- July 29, 2026
- Data last checked