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Cancel your PicPay subscription by mail

PicPay accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. PicPay receives written requests in São Paulo, Brazil.

Let Postbye cancel PicPay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with PicPay.

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  • 3 PicPay cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel PicPay by mail

  1. Find your account details

    Check the account email, the last four digits of the linked bank account or card and the membership tier before anything else. A request that does not match the account on file at PicPay is the easiest one to set aside.

  2. Draft the request

    Because PicPay is dealt with in Brazilian Portuguese, the letter is written in Brazilian Portuguese (template pt-br). Subject: “Assunto: Solicitação de cancelamento – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.

  3. Post the letter

    Mail the letter by certified mail to the São Paulo address in the next section, and keep the tracking number.

  4. Keep the proof of delivery

    Keep the tracking record with your copy of the letter. If PicPay bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your PicPay cancellation letter goes

PicPayAvenida Manuel Bandeira 29105317020 São PauloBrazil

Written requests to PicPay go to Avenida Manuel Bandeira 291, 05317020 São Paulo, Brazil.

São Paulo is the delivery town, Brazil; the postal code to quote is 05317020.

The letter is addressed “A quem possa interessar,” and its details block uses the labels Titular da conta, Endereço de cobrança cadastrado and E-mail cadastrado.

Prefer to write it yourself? Use our letter template

Every address we hold for PicPay, with the envelope wording

Before you cancel PicPay, check these

  • Check your bank statement after the cancellation date for any further charge.
  • Settle any outstanding balance first. Closing a membership does not clear what you owe.
  • Ask for the direct debit or card authorisation to be ended, not only the membership.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel PicPay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel PicPay

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

PicPay cancellation at a glance

How PicPay accepts cancellations
By mailed letter
Mailing address on file
PicPay Avenida Manuel Bandeira 291 05317020 São Paulo Brazil
Country
Brazil
Letter language
Brazilian Portuguese (template pt-br)
Category (from the company name)
Finance & credit
Added to the database
July 29, 2026
Data last checked

PicPay cancellation questions

Where do I send my PicPay cancellation letter?

Address the letter to PicPay, Avenida Manuel Bandeira 291, 05317020 São Paulo, Brazil.

What should I check before I cancel PicPay?

For a finance or credit subscription: investment and credit-builder products can have their own steps for closing the underlying account.

Which language is my PicPay letter written in?

Brazilian Portuguese. PicPay's address is in Brazil, so the letter is prepared from the Brazilian Portuguese template under the subject line “Assunto: Solicitação de cancelamento – [your name]”.

What do I need to cancel PicPay?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what PicPay has on file.

Will PicPay confirm my cancellation?

The letter asks PicPay to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date PicPay received the request. If a charge posts after that date, quote the receipt with your copy of the letter.