Cancel your PlayPlus subscription by mail
PlayPlus takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. PlayPlus receives written requests in São Paulo, Brazil.
Let Postbye cancel PlayPlus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with PlayPlus.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel PlayPlus by mail
Start with your account details
Before writing, collect the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement. PlayPlus can only act on a request it can match to an account.
Set out the request
PlayPlus is based in Brazil, so the letter goes out in Brazilian Portuguese, built from our Brazilian Portuguese template. Subject line: “Assunto: Solicitação de cancelamento – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Mail it with tracking
Post it by certified mail to PlayPlus in São Paulo, Brazil, using the exact address below, and note the tracking number.
Keep the delivery receipt
Keep the tracking record with your copy of the letter. If PlayPlus bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your PlayPlus cancellation letter goes
PlayPlus takes its post at Alameda Ministro Rocha Azevedo 395, 01410001 São Paulo, Brazil, which is where a cancellation letter belongs.
Postal code 01410001 places the address in São Paulo, Brazil.
Your name, address and email appear in a short block labelled Titular da conta, Endereço de cobrança cadastrado and E-mail cadastrado, under the greeting “A quem possa interessar,”.
Prefer to write it yourself? Use our letter template
Every address we hold for PlayPlus, with the envelope wording
Before you cancel PlayPlus, check these
- Check the billing date on your statement and send the request well before it, so the cancellation lands inside the current period.
- If an app store, phone carrier or TV provider bills you, the service itself cannot cancel it. Cancel with the billing partner as well.
- Access normally runs to the end of the period you paid for, so a cancellation does not shorten what you already bought.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel PlayPlus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a streaming or entertainment subscription
Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
PlayPlus cancellation at a glance
- How PlayPlus accepts cancellations
- By mailed letter
- Mailing address on file
- PlayPlus Alameda Ministro Rocha Azevedo 395 01410001 São Paulo Brazil
- Country
- Brazil
- Letter language
- Brazilian Portuguese (template pt-br)
- Category (from the company name)
- Streaming & entertainment
- Added to the database
- July 29, 2026
- Data last checked
