Cancel your Pop Mart subscription by mail
Pop Mart takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to Pop Mart go to Beijing, China.
Let Postbye cancel Pop Mart for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Pop Mart.
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- 2 Pop Mart cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Pop Mart by mail
Find your account details
Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Pop Mart is the easiest one to set aside.
Set out the request
Because Pop Mart is dealt with in Chinese, the letter is written in Chinese (template zh). Subject: “主题：取消请求 – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Send the letter by certified mail
Post it by certified mail to Pop Mart in Beijing, China, using the exact address below, and note the tracking number.
Save the tracking record
The receipt dates your request. Look at your next statement for any Pop Mart charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Pop Mart cancellation letter goes
Pop Mart takes its post at 北京市朝阳区望京东园四区13号楼-4至33层101内A座36层3606室, 100102 Beijing, China, which is where a cancellation letter belongs.
The envelope is going to Beijing, China, so the postcode 100102 must be on the front.
Your name, address and email appear in a short block labelled 账户持有人, 存档的账单地址 and 存档的电子邮件地址, under the greeting “相关负责人：”.
Prefer to write it yourself? Use our letter template
Every address we hold for Pop Mart, with the envelope wording
Before you cancel Pop Mart, check these
- Use the same name and email as on the account. A mismatch can delay the request.
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Pop Mart for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Pop Mart cancellation at a glance
- How Pop Mart accepts cancellations
- By mailed letter
- Mailing address on file
- Pop Mart 北京市朝阳区望京东园四区13号楼-4至33层101内A座36层3606室 100102 Beijing China
- Country
- China
- Letter language
- Chinese (template zh)
- Added to the database
- September 29, 2026
- Data last checked
