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Cancel your Postcode Lotterie subscription by mail

To end a Postcode Lotterie subscription you write to them: Postcode Lotterie handles cancellations by post. Letters to Postcode Lotterie go to Düsseldorf, Germany.

Let Postbye cancel Postcode Lotterie for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Postcode Lotterie.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Postcode Lotterie by mail

  1. Start with your account details

    You will need your donor or supporter number, the name on the donation and the amount and date of the latest payment. Use exactly the details Postcode Lotterie holds, so the request can be matched to your account.

  2. Write the cancellation request

    Because Postcode Lotterie is dealt with in German, the letter is written in German (template de). Subject: “Betreff: Kündigungsanfrage – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.

  3. Send it by certified mail

    Mail the letter by certified mail to the Düsseldorf address in the next section, and keep the tracking number.

  4. Keep proof the letter arrived

    File the receipt with the letter. A Postcode Lotterie charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Postcode Lotterie cancellation letter goes

Postcode LotterieMartin-Luther-Platz 2840212 DüsseldorfGermany

Written requests to Postcode Lotterie go to Martin-Luther-Platz 28, 40212 Düsseldorf, Germany.

Copy the postal code 40212 exactly: it is what routes the letter to Nordrhein-Westfalen, Germany.

The letter is addressed “Sehr geehrte Damen und Herren,” and its details block uses the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.

Prefer to write it yourself? Use our letter template

Every address we hold for Postcode Lotterie, with the envelope wording

Before you cancel Postcode Lotterie, check these

  • Say whether the request covers every regular gift or only one of them.
  • Ask the organisation to confirm the end date in writing.
  • Quote your donor or supporter number so the right gift is stopped.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Postcode Lotterie for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Postcode Lotterie

Cancelling a regular donation

Regular donations run until the donor ends them, so a written request should give the donor reference and ask the charity to stop the payment and confirm the end date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Postcode Lotterie cancellation at a glance

How Postcode Lotterie accepts cancellations
By mailed letter
Mailing address on file
Postcode Lotterie Martin-Luther-Platz 28 40212 Düsseldorf Germany
Country
Germany
Letter language
German (template de)
Category (from the company name)
Charities & donations
Added to the database
May 19, 2026
Data last checked

Postcode Lotterie cancellation questions

Where do I send my Postcode Lotterie cancellation letter?

Address the letter to Postcode Lotterie, Martin-Luther-Platz 28, 40212 Düsseldorf, Germany.

What should I check before I cancel Postcode Lotterie?

For a regular donation: quote your donor or supporter number so the right gift is stopped.

Which language is my Postcode Lotterie letter written in?

German. Postcode Lotterie's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Postcode Lotterie?

Have your donor or supporter number, the name on the donation and the amount and date of the latest payment to hand. The details in the letter need to match what Postcode Lotterie has on file.

Will Postcode Lotterie confirm my cancellation?

The letter asks Postcode Lotterie to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Postcode Lotterie received the request. If a charge posts after that date, quote the receipt with your copy of the letter.