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Where to send your Postcode Lotterie cancellation letter

Read the addresses on this page next to the full guide to cancelling Postcode Lotterie.

The addresses we hold

One place for Postcode Lotterie's mailing addresses: the Düsseldorf delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Postcode LotterieMartin-Luther-Platz 2840212 DüsseldorfGermany

The Germany address on file for Postcode Lotterie. Postal code 40212.

How to address the envelope

  1. Use the address letter for letter

    The front of the envelope carries Martin-Luther-Platz 28, 40212 Düsseldorf, Germany and nothing else in the address block. Check the 40212 digit by digit before it goes in the post.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The request itself is short: Postcode Lotterie is asked to end the account, stop the charges and confirm in writing, with your donor or supporter number, the name on the donation and the amount and date of the latest payment where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Postcode Lotterie Martin-Luther-Platz 28 40212 Düsseldorf Germany

To whom it may concern,

I am cancelling my account with Postcode Lotterie, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Postcode Lotterie for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Postcode Lotterie