Where to send your PPL cancellation letter
Read the addresses on this page next to the full guide to cancelling PPL.
The addresses we hold
The address a cancellation letter to PPL needs, and every other address we hold, starting in Allentown: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
PPL2 N. Ninth St.Allentown, PA 18101PPL takes its post at this Pennsylvania address (ZIP 18101).
How to address the envelope
Write the address as printed
Address the envelope to 2 N. Ninth St., Allentown, PA 18101. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if PPL has moved.
Certified mail, not a courier
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
File the receipt with your copy
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter to send
What the letter to PPL says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
PPL 2 N. Ninth St. Allentown, PA 18101
To whom it may concern,
I am cancelling my account with PPL, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel PPL for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.