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Where to send your Preply cancellation letter

Read the addresses on this page next to the full guide to cancelling Preply.

The addresses we hold

Where a cancellation letter to Preply should be sent: the verified Brookline address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Preply1309 Beacon StreetSuite 300Brookline, MA 02446

The head-office address for Preply, in Massachusetts. ZIP code 02446.

Second address on file

Preply41 Devonshire StreetW1G 7AJ LondonUnited Kingdom

The database lists this as a second address for Preply. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    The envelope reads 1309 Beacon Street, Suite 300, Brookline, MA 02446. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to Preply

The letter below asks Preply to end the account, stop further charges and confirm in writing. Put the email on the account, the name of the plan or course bundle and the date of your last payment in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Preply 1309 Beacon Street Suite 300 Brookline, MA 02446

To whom it may concern,

I am cancelling my account with Preply, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Preply for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Preply