Cancel your Prismashop subscription by mail
Prismashop takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Our database has Prismashop's mailing address in Gennevilliers, France.
Let Postbye cancel Prismashop for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Prismashop.
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- 2 Prismashop cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Prismashop by mail
Find your account details
Before writing, collect the name and email on the account and, if you have one, an account or customer number. Prismashop can only act on a request it can match to an account.
Draft the request
Prismashop is based in France, so the letter goes out in French, built from our French template. Subject line: “Objet : Demande d'annulation – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Send it by certified mail
Post it by certified mail to Prismashop in Gennevilliers, France, using the exact address below, and note the tracking number.
Keep the proof of delivery
Once the letter is delivered, the date on the receipt is the date Prismashop was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Prismashop cancellation letter goes
Written requests to Prismashop go to 13 Rue Henri Barbusse, 92230 Gennevilliers, France.
Postal code 92230 places the address in Île-de-France (Hauts-de-Seine), France.
Your details go in a block headed by Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, and the opening line is “À qui de droit,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Prismashop, with the envelope wording
Before you cancel Prismashop, check these
- Use the same name and email as on the account. A mismatch can delay the request.
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Prismashop for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Prismashop cancellation at a glance
- How Prismashop accepts cancellations
- By mailed letter
- Mailing address on file
- Prismashop 13 Rue Henri Barbusse 92230 Gennevilliers France
- Country
- France
- Letter language
- French (template fr)
- Added to the database
- June 12, 2026
- Data last checked
