Cancel your Private Internet Access subscription by mail

Directly with Private Internet Access, the way to cancel is: Online (Client Control Panel: turn off auto-renewal); refunds via support ticket. Notice rule: Cancelling ends renewal; account stays active to the end of the paid term.

Verified October 24, 2026

Let Postbye cancel Private Internet Access for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Private Internet Access

Money-back guarantee within 10 business days.

Postbye is not affiliated with Private Internet Access.

4.8 from 2,931 reviews
2 Private Internet Access cancellations handled this month
Certified mail with tracking
Mailed every business day
Delivery proof sent to you
We confirm your cancellation

How to cancel Private Internet Access by mail

Start with your account details
You will need the email address you signed up with, the plan name and the date of your last payment. Use exactly the details Private Internet Access holds, so the request can be matched to your account.
Put the request in writing
State plainly that you want the Private Internet Access account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Private Internet Access”).
Send it by certified mail
Post it by certified mail to Private Internet Access in Denver, United States, using the exact address below, and note the tracking number.
File the delivery record
File the receipt with the letter. A Private Internet Access charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Private Internet Access cancellation letter goes

Private Internet Access4643 S. Ulster StSuite 1120Denver, CO 80237

For a letter to Private Internet Access, use 4643 S. Ulster St, Suite 1120, Denver, CO 80237.

With ZIP 80237, the address sits in Colorado and the letter never leaves the United States postal system.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Private Internet Access, with the envelope wording

Before you cancel Private Internet Access, check these

Notice period: Cancelling ends renewal; account stays active to the end of the paid term. Work out your cancellation deadline.

Cancelling does not refund; refunds must be requested separately through a support ticket with registration email and order number
30-day money-back is for new users who have not had a refund in the last 3 months (terms and marketing pages differ on renewals)
App Store and Google Play purchases are cancelled and refunded through the store
Gift card and third-party deal purchases are non-refundable

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Private Internet Access for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Private Internet Access

Cancelling a VPN or privacy subscription

VPN and privacy tools tend to renew yearly and the renewal date is easy to forget, so the request should reach the provider before the next renewal and ask for written confirmation.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Private Internet Access lets you cancel directly (online (Client Control Panel: turn off auto-renewal); refunds via support ticket). A letter is the fallback that leaves a dated record when the direct route fails.

Private Internet Access cancellation at a glance

How Private Internet Access accepts cancellations: Online (Client Control Panel: turn off auto-renewal); refunds via support ticket
Mailing address on file: Private Internet Access 4643 S. Ulster St Suite 1120 Denver, CO 80237
Country: United States
Letter language: English (template en)
Category: VPN & privacy
Checked against: helpdesk.privateinternetaccess.com/hc/en-us/articles/46565550505627-How-Do-I-Cancel-My-Subscription
helpdesk.privateinternetaccess.com/hc/en-us/articles/46777153728539-Am-I-Eligible-for-a-Refund
Verified on: October 24, 2026

Private Internet Access cancellation questions

Where do I send my Private Internet Access cancellation letter?

Address the letter to Private Internet Access, 4643 S. Ulster St, Suite 1120, Denver, CO 80237.

How long does a cancellation letter to Private Internet Access take?

Private Internet Access's address is in Colorado. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Private Internet Access require notice before I cancel?

The rule we recorded for Private Internet Access: Cancelling ends renewal; account stays active to the end of the paid term. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Private Internet Access?

Have the email address you signed up with, the plan name and the date of your last payment to hand. The details in the letter need to match what Private Internet Access has on file.

Will Private Internet Access confirm my cancellation?

The letter asks Private Internet Access to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Private Internet Access received the request. If a charge posts after that date, quote the receipt with your copy of the letter.