Cancel your PureVPN subscription by mail
Directly with PureVPN, the way to cancel is: Online (Member Area > Subscriptions > Cancel Subscription) or email help@purevpn.com. Notice rule: Cancel any time before the renewal date.
Let Postbye cancel PureVPN for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with PureVPN.
- 4.8 from 2,931 reviews
- 3 PureVPN cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel PureVPN by mail
Get your account details together
Put the email address you signed up with, the plan name and the date of your last payment in front of you before you write: the request to PureVPN is only as good as the details it quotes.
Write your request
Ask PureVPN to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.
Send the letter by certified mail
Send the letter to the Road Town mailing address shown below by certified mail. Keep the tracking number safe.
Save the tracking record
It shows the date PureVPN received your letter. Check your next statement: no PureVPN charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your PureVPN cancellation letter goes
PureVPN lists Intershore Chambers PO Box 4342, VG1110 Road Town, British Virgin Islands as its mailing address.
Postal code VG1110 places the address in Tortola, British Virgin Islands.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Account holder, Billing address on file and Email on file.
Prefer to write it yourself? Use our letter template
Every address we hold for PureVPN, with the envelope wording
Before you cancel PureVPN, check these
Notice period: Cancel any time before the renewal date. Work out your cancellation deadline.
- Cancel Subscription only turns off auto-renewal; a refund needs Live Chat
- The 31-day refund does not cover renewal payments; trial-based renewals are non-refundable
- PureDome is a separate product cancelled via chat or support@puredome.com
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel PureVPN for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a VPN or privacy subscription
VPN and privacy tools tend to renew yearly and the renewal date is easy to forget, so the request should reach the provider before the next renewal and ask for written confirmation.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
PureVPN lets you cancel directly (online (Member Area > Subscriptions > Cancel Subscription) or email help@purevpn.com). A letter is the fallback that leaves a dated record when the direct route fails.
PureVPN cancellation at a glance
- How PureVPN accepts cancellations
- Online (Member Area > Subscriptions > Cancel Subscription) or email help@purevpn.com
- Mailing address on file
- PureVPN Intershore Chambers PO Box 4342 VG1110 Road Town British Virgin Islands
- Country
- British Virgin Islands
- Letter language
- English (template en-generic)
- Category
- VPN & privacy
- Checked against
- Verified on
