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Where to send your Pro Tools Ultimate cancellation letter

Read the addresses on this page next to the full guide to cancelling Pro Tools Ultimate.

The addresses we hold

This page shows every mailing address we hold for Pro Tools Ultimate, starting with the one a cancellation letter should go to in Kaiserslautern, 67657, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

Pro Tools UltimateEuropaallee 1067657 KaiserslauternGermany

The Germany address on file for Pro Tools Ultimate. Postal code 67657.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Europaallee 10, 67657 Kaiserslautern, Germany. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

What the letter to Pro Tools Ultimate says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Pro Tools Ultimate Europaallee 10 67657 Kaiserslautern Germany

To whom it may concern,

I am cancelling my account with Pro Tools Ultimate, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Pro Tools Ultimate for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Pro Tools Ultimate