Where to send your Proactiv cancellation letter
Read the addresses on this page next to the full guide to cancelling Proactiv.
The addresses we hold
Everything we hold on where Proactiv takes its post: the 38671 Southaven delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Proactiv1560 Stateline Road EastSouthaven, MS 38671Mississippi, ZIP 38671: where mail for Proactiv is delivered.
How to address the envelope
Copy the address exactly
Write out 1560 Stateline Road East, Southaven, MS 38671 as shown above, including the 38671 postal code, exactly as printed.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Proactiv has moved.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
File the receipt with your copy
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Proactiv
Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Proactiv 1560 Stateline Road East Southaven, MS 38671
To whom it may concern,
I am cancelling my account with Proactiv, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Proactiv for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.