Cancel your Pure App subscription by mail
Pure App deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Our database has Pure App's mailing address in Zug, Switzerland.
Let Postbye cancel Pure App for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Pure App.
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- 3 Pure App cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Pure App by mail
Gather your account details
Put the account email, the plan or product name and the invoice or order number from your latest receipt in front of you before you write: the request to Pure App is only as good as the details it quotes.
Prepare the letter
Pure App is based in Switzerland, so the letter goes out in German, built from our German template. Subject line: “Betreff: Kündigungsanfrage – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Post it with proof of delivery
Address the envelope to Pure App, Zug, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
File the delivery record
File the receipt with the letter. A Pure App charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Pure App cancellation letter goes
Written requests to Pure App go to Baarerstrasse 8, 6300 Zug, Switzerland.
Zug is the delivery town, Switzerland; the postal code to quote is 6300.
Inside, the salutation reads “Sehr geehrte Damen und Herren,”, followed by your details under Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Every address we hold for Pure App, with the envelope wording
Before you cancel Pure App, check these
- Team and business plans are billed per seat. Name the plan and the number of seats in the request.
- Export or download your data first. Access often ends on the cancellation date.
- Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Pure App for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Pure App cancellation at a glance
- How Pure App accepts cancellations
- By mailed letter
- Mailing address on file
- Pure App Baarerstrasse 8 6300 Zug Switzerland
- Country
- Switzerland
- Letter language
- German (template de)
- Category (from the company name)
- Software & apps
- Added to the database
- May 19, 2026
- Data last checked
