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Where to send your Pure App cancellation letter

Read the addresses on this page next to the full guide to cancelling Pure App.

The addresses we hold

Everything we hold on where Pure App takes its post: the 6300 Zug delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Pure AppBaarerstrasse 86300 ZugSwitzerland

The Switzerland address on file for Pure App. Postal code 6300.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: Baarerstrasse 8, 6300 Zug, Switzerland. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

Copy the letter below onto one page, fill in the account email, the plan or product name and the invoice or order number from your latest receipt, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Pure App Baarerstrasse 8 6300 Zug Switzerland

To whom it may concern,

I am cancelling my account with Pure App, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Pure App for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Pure App