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Cancel your Purple Carrot subscription by mail

Directly with Purple Carrot, the way to cancel is: Online (Account Settings > Subscription > Change Subscription Status) or phone. Notice rule: Weekly deadline 11:59pm ET on the Tuesday one week before the next shipment.

Let Postbye cancel Purple Carrot for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Purple Carrot.

  • 4.8 from 2,931 reviews
  • 2 Purple Carrot cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Purple Carrot by mail

  1. Start with your account details

    Purple Carrot will look your account up from what the letter says, so check the email on the account, the delivery address and the plan size or membership name first.

  2. Write the cancellation request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Purple Carrot”: close the Purple Carrot account, stop every charge and reply in writing.

  3. Post it with proof of delivery

    Address the envelope to Purple Carrot, Needham Heights, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. File the delivery record

    Keep the tracking record with your copy of the letter. If Purple Carrot bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Purple Carrot cancellation letter goes

Purple Carrot460 Hillside AvenueNeedham Heights, MA 02494

Purple Carrot takes its post at 460 Hillside Avenue, Needham Heights, MA 02494, which is where a cancellation letter belongs.

Needham Heights, Massachusetts 02494 is a United States address, so ordinary certified mail reaches it.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Purple Carrot, with the envelope wording

Before you cancel Purple Carrot, check these

Notice period: Weekly deadline 11:59pm ET on the Tuesday one week before the next shipment. Work out your cancellation deadline.

  • Changes after the deadline apply to the following delivery, so one more box is charged
  • Processed or shipped orders cannot be cancelled
  • Pause longer than 6 weeks must be set in Account Settings

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Purple Carrot for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Purple Carrot

Cancelling a meal-kit or food-delivery subscription

Meal-kit and delivery plans lock each order days before it ships, so the cancellation has to arrive before the cut-off for the next box to be stopped.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Purple Carrot lets you cancel directly (online (Account Settings > Subscription > Change Subscription Status) or phone). A letter is the fallback that leaves a dated record when the direct route fails.

Purple Carrot cancellation at a glance

How Purple Carrot accepts cancellations
Online (Account Settings > Subscription > Change Subscription Status) or phone
Mailing address on file
Purple Carrot 460 Hillside Avenue Needham Heights, MA 02494
Country
United States
Letter language
English (template en)
Phone
857-703-8188
Category
Meal kits & food delivery
Verified on

Purple Carrot cancellation questions

Where do I send my Purple Carrot cancellation letter?

Address the letter to Purple Carrot, 460 Hillside Avenue, Needham Heights, MA 02494.

How long does a cancellation letter to Purple Carrot take?

Purple Carrot's address is in Massachusetts. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Purple Carrot require notice before I cancel?

The rule we recorded for Purple Carrot: Weekly deadline 11:59pm ET on the Tuesday one week before the next shipment. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Purple Carrot?

Have the email on the account, the delivery address and the plan size or membership name to hand. The details in the letter need to match what Purple Carrot has on file.

Will Purple Carrot confirm my cancellation?

The letter asks Purple Carrot to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Purple Carrot received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Purple Carrot membership instead?

Pause longer than 6 weeks must be set in Account Settings.