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Cancel your QuickBooks Online subscription by mail

Directly with QuickBooks Online, the way to cancel is: Online. Notice rule: No notice period stated; cancel from the account.

Let Postbye cancel QuickBooks Online for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with QuickBooks Online.

  • 4.8 from 2,931 reviews
  • 3 QuickBooks Online cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel QuickBooks Online by mail

  1. Collect the details you need

    Check the account email, the plan or product name and the invoice or order number from your latest receipt before anything else. A request that does not match the account on file at QuickBooks Online is the easiest one to set aside.

  2. Draft the request

    State plainly that you want the QuickBooks Online account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – QuickBooks Online”).

  3. Send it by certified mail

    Send it certified to Mountain View, United States, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Hold on to the receipt

    File the receipt with the letter. A QuickBooks Online charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your QuickBooks Online cancellation letter goes

QuickBooks Online2700 Coast AvenueMountain View, CA 94043

QuickBooks Online takes its post at 2700 Coast Avenue, Mountain View, CA 94043, which is where a cancellation letter belongs.

With ZIP 94043, the address sits in California and the letter never leaves the United States postal system.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for QuickBooks Online, with the envelope wording

Before you cancel QuickBooks Online, check these

Notice period: No notice period stated; cancel from the account. Work out your cancellation deadline.

  • Advanced and Intuit Enterprise Suite contracts must be cancelled via the account manager, not the self-serve flow
  • Intuit pushes you to an expert/assistant chat when you enter 'cancel' in the Assistant panel

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel QuickBooks Online for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel QuickBooks Online

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

QuickBooks Online lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

QuickBooks Online cancellation at a glance

How QuickBooks Online accepts cancellations
Online
Mailing address on file
QuickBooks Online 2700 Coast Avenue Mountain View, CA 94043
Country
United States
Letter language
English (template en)
Category
Software & apps
Verified on

QuickBooks Online cancellation questions

Where do I send my QuickBooks Online cancellation letter?

Address the letter to QuickBooks Online, 2700 Coast Avenue, Mountain View, CA 94043.

How long does a cancellation letter to QuickBooks Online take?

QuickBooks Online's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does QuickBooks Online require notice before I cancel?

The rule we recorded for QuickBooks Online: No notice period stated; cancel from the account. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel QuickBooks Online?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what QuickBooks Online has on file.

Will QuickBooks Online confirm my cancellation?

The letter asks QuickBooks Online to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date QuickBooks Online received the request. If a charge posts after that date, quote the receipt with your copy of the letter.