Where to send your QuickBooks Online cancellation letter
Read the addresses on this page next to the full guide to cancelling QuickBooks Online.
The addresses we hold
Where a cancellation letter to QuickBooks Online should be sent: the verified Mountain View address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
QuickBooks Online2700 Coast AvenueMountain View, CA 94043California, ZIP 94043: where mail for QuickBooks Online is delivered.
How to address the envelope
Write the address as printed
One address block, copied whole: 2700 Coast Avenue, Mountain View, CA 94043. If any line differs from the card above, start the envelope again.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if QuickBooks Online has moved.
Send it certified
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Mountain View is traceable from the article number until it is signed for.
File the receipt with your copy
Keep your copy of the letter, the receipt and the delivery record in one place. Because No notice period stated; cancel from the account, the date on the receipt is the date that matters.
The letter to send
The letter below asks QuickBooks Online to end the account, stop further charges and confirm in writing. Put the account email, the plan or product name and the invoice or order number from your latest receipt in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
QuickBooks Online 2700 Coast Avenue Mountain View, CA 94043
To whom it may concern,
I am cancelling my account with QuickBooks Online, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: No notice period stated; cancel from the account.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel QuickBooks Online for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.