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Where to send your Railcard cancellation letter

Read the addresses on this page next to the full guide to cancelling Railcard.

The addresses we hold

The addresses below are what our database holds for Railcard, first the one a cancellation letter belongs to in London, then the others, so you can tell them apart.

Where the letter goesMailing address

Railcard1 Puddle DockFirst Floor NorthEC4V 3DS LondonUnited Kingdom

The United Kingdom address on file for Railcard. Postal code EC4V 3DS.

How to address the envelope

  1. Write the address as printed

    Copy 1 Puddle Dock, First Floor North, EC4V 3DS London, United Kingdom letter for letter. A wrong digit in EC4V 3DS is enough to send the letter on a detour.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Railcard has moved.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

A plain, dated letter to Railcard asking for the cancellation, the end of every charge and written confirmation. Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Railcard 1 Puddle Dock First Floor North EC4V 3DS London United Kingdom

To whom it may concern,

I am cancelling my account with Railcard, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Railcard for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Railcard