Skip to content

Where to send your Runtastic Premium cancellation letter

Read the addresses on this page next to the full guide to cancelling Runtastic Premium.

The addresses we hold

Everything we hold on where Runtastic Premium takes its post: the 4061 Pasching delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Runtastic PremiumPlus-Kauf-Straße 74061 PaschingAustria

The Austria address on file for Runtastic Premium. Postal code 4061.

How to address the envelope

  1. Copy the address exactly

    The envelope reads Plus-Kauf-Straße 7, 4061 Pasching, Austria. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Pasching is traceable from the article number until it is signed for.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

What the letter to Runtastic Premium says: one clear cancellation request, no reasons given, your membership number, the home club you joined at and the name on the membership agreement quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Runtastic Premium Plus-Kauf-Straße 7 4061 Pasching Austria

To whom it may concern,

I am cancelling my account with Runtastic Premium, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Runtastic Premium for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Runtastic Premium