Where to send your Runway cancellation letter
Read the addresses on this page next to the full guide to cancelling Runway.
The addresses we hold
The addresses below are what our database holds for Runway, first the one a cancellation letter belongs to in Manhattan, then the others, so you can tell them apart.
Where the letter goesMailing address
RunwayWest 18th Street 18Manhattan 10011The head-office address for Runway, in Manhattan. ZIP code 10011.
Second address on file
Runway79 Walker StreetFloor 5New York, NY 10013The database lists this as a second address for Runway. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy it exactly onto the envelope
One address block, copied whole: West 18th Street 18, Manhattan 10011. If any line differs from the card above, start the envelope again.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Runway has moved.
Send it certified
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep the records
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The cancellation letter
A plain, dated letter to Runway asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Runway West 18th Street 18 Manhattan 10011
To whom it may concern,
I am cancelling my account with Runway, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Runway for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.