Skip to content

Where to send your Samsung cancellation letter

Read the addresses on this page next to the full guide to cancelling Samsung.

The addresses we hold

The addresses below are what our database holds for Samsung, first the one a cancellation letter belongs to in Englewood Cliffs, then the others, so you can tell them apart.

Where the letter goesMailing address

Samsung700 Sylvan AveEnglewood Cliffs, NJ 07632

New Jersey, ZIP 07632: where mail for Samsung is delivered.

Second address on file

SamsungMurray Rose Avenue 32127 Sydney Olympic ParkAustralia

The database lists this as a second address for Samsung. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries 700 Sylvan Ave, Englewood Cliffs, NJ 07632 and nothing else in the address block. Check the 07632 digit by digit before it goes in the post.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

The request itself is short: Samsung is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Samsung 700 Sylvan Ave Englewood Cliffs, NJ 07632

To whom it may concern,

I am cancelling my account with Samsung, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Samsung for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Samsung