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Where to send your Santander cancellation letter

Read the addresses on this page next to the full guide to cancelling Santander.

The addresses we hold

Every address our database holds for Santander, with the Lisboa one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

SantanderRua Áurea 751100-063 LisboaPortugal

The Portugal address on file for Santander. Postal code 1100-063.

Second address on file

SantanderSantander-Platz 141061 MönchengladbachGermany

The database lists this as a second address for Santander. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    The envelope reads Rua Áurea 75, 1100-063 Lisboa, Portugal. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

The letter below asks Santander to end the account, stop further charges and confirm in writing. Put the account email, the last four digits of the linked bank account or card and the membership tier in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Santander Rua Áurea 75 1100-063 Lisboa Portugal

To whom it may concern,

I am cancelling my account with Santander, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Santander for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Santander