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Where to send your Scalable Capital Prime cancellation letter

Read the addresses on this page next to the full guide to cancelling Scalable Capital Prime.

The addresses we hold

Where a cancellation letter to Scalable Capital Prime should be sent: the verified Köln address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Scalable Capital PrimeHohenzollernring 5450672 KölnGermany

The Germany address on file for Scalable Capital Prime. Postal code 50672.

How to address the envelope

  1. Write the address as printed

    Copy Hohenzollernring 54, 50672 Köln, Germany letter for letter. A wrong digit in 50672 is enough to send the letter on a detour.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The letter, written out

The letter below asks Scalable Capital Prime to end the account, stop further charges and confirm in writing. Put the account email, the last four digits of the linked bank account or card and the membership tier in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Scalable Capital Prime Hohenzollernring 54 50672 Köln Germany

To whom it may concern,

I am cancelling my account with Scalable Capital Prime, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Scalable Capital Prime for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Scalable Capital Prime