Where to send your Serasa cancellation letter
Read the addresses on this page next to the full guide to cancelling Serasa.
The addresses we hold
Every address our database holds for Serasa, with the São Paulo one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
SerasaAvenida das Nações Unidas 1440104794000 São PauloBrazilThe Brazil address on file for Serasa. Postal code 04794000.
Second address on file
SerasaAlameda dos Quinimuras 18704068900 São PauloBrazilThe database lists this as a second address for Serasa. Use the primary address above unless your agreement names this one.
How to address the envelope
Write the address as printed
One address block, copied whole: Avenida das Nações Unidas 14401, 04794000 São Paulo, Brazil. If any line differs from the card above, start the envelope again.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep what the post office gives you
Hold on to the letter copy, the receipt and the tracking page.
The letter, written out
What the letter to Serasa says: one clear cancellation request, no reasons given, the account or subscription number, the email the plan was bought with and the address or devices it covers quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Serasa Avenida das Nações Unidas 14401 04794000 São Paulo Brazil
To whom it may concern,
I am cancelling my account with Serasa, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Serasa for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.