Cancel your Shein subscription by mail
Shein takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Post for Shein is handled in Melbourne, Australia, which is where your letter is headed.
Let Postbye cancel Shein for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Shein.
- 4.8 from 2,931 reviews
- 3 Shein cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Shein by mail
Get your account details together
Start with the name and email on the account and, if you have one, an account or customer number, so the request to Shein names the right account the first time.
Set out the request
Your Postbye letter to Shein asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Cancellation Request – [your name]”. It comes from our English template.
Send the letter by certified mail
Mail the letter by certified mail to the Melbourne address in the next section, and keep the tracking number.
Hold on to the receipt
It shows the date Shein received your letter. Check your next statement: no Shein charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Shein cancellation letter goes
The mailing address we hold for Shein is Collins Street 120, 31, 3000 Melbourne, Australia.
The envelope is going to Melbourne in Victoria, Australia, so the postcode 3000 must be on the front.
The letter is addressed “To Whom It May Concern,” and its details block uses the labels Account holder, Billing address on file and Email on file.
Prefer to write it yourself? Use our letter template
Before you cancel Shein, check these
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Shein for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Shein cancellation at a glance
- How Shein accepts cancellations
- By mailed letter
- Mailing address on file
- Shein Collins Street 120 31 3000 Melbourne Australia
- Country
- Australia
- Letter language
- English (template en-generic)
- Added to the database
- May 19, 2026
- Data last checked
