Skip to content

Where to send your Shein cancellation letter

Read the addresses on this page next to the full guide to cancelling Shein.

The addresses we hold

Every address our database holds for Shein, with the Melbourne one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

SheinCollins Street 120313000 MelbourneAustralia

The Australia address on file for Shein. Postal code 3000.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Collins Street 120, 31, 3000 Melbourne, Australia and nothing else in the address block. Check the 3000 digit by digit before it goes in the post.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

The letter, written out

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Shein Collins Street 120 31 3000 Melbourne Australia

To whom it may concern,

I am cancelling my account with Shein, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Shein for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Shein