Cancel your Shipstation subscription by mail
Cancelling Shipstation means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Post for Shipstation is handled in Austin, United States, which is where your letter is headed.
Let Postbye cancel Shipstation for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Shipstation.
- 4.8 from 2,931 reviews
- 2 Shipstation cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Shipstation by mail
Gather your account details
Start with the account email, the plan or product name and the invoice or order number from your latest receipt, so the request to Shipstation names the right account the first time.
Write the cancellation request
Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Shipstation”: close the Shipstation account, stop every charge and reply in writing.
Send the letter by certified mail
Post it by certified mail to Shipstation in Austin, United States, using the exact address below, and note the tracking number.
File the delivery record
It shows the date Shipstation received your letter. Check your next statement: no Shipstation charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Shipstation cancellation letter goes
Written requests to Shipstation go to 4301 Bull Creek Rd, Suite 300, Austin, TX 78731.
ZIP code 78731 is in Texas, so the letter stays inside the United States postal system.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Shipstation, with the envelope wording
Before you cancel Shipstation, check these
- Team and business plans are billed per seat. Name the plan and the number of seats in the request.
- Export or download your data first. Access often ends on the cancellation date.
- Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Shipstation for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Shipstation cancellation at a glance
- How Shipstation accepts cancellations
- By mailed letter
- Mailing address on file
- Shipstation 4301 Bull Creek Rd Suite 300 Austin, TX 78731
- Country
- United States
- Letter language
- English (template en)
- Category (from the company name)
- Software & apps
- Added to the database
- April 30, 2026
- Data last checked
