Where to send your Shipstation cancellation letter
Read the addresses on this page next to the full guide to cancelling Shipstation.
The addresses we hold
Where a cancellation letter to Shipstation should be sent: the verified Austin address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
Shipstation4301 Bull Creek RdSuite 300Austin, TX 78731Shipstation takes its post at this Texas address (ZIP 78731).
How to address the envelope
Copy it exactly onto the envelope
The front of the envelope carries 4301 Bull Creek Rd, Suite 300, Austin, TX 78731 and nothing else in the address block. Check the 78731 digit by digit before it goes in the post.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Ask for certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
The request itself is short: Shipstation is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Shipstation 4301 Bull Creek Rd Suite 300 Austin, TX 78731
To whom it may concern,
I am cancelling my account with Shipstation, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Shipstation for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.