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Where to send your Shopee cancellation letter

Read the addresses on this page next to the full guide to cancelling Shopee.

The addresses we hold

This page shows every mailing address we hold for Shopee, starting with the one a cancellation letter should go to in São Paulo, 04538132, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

ShopeeAvenida Brigadeiro Faria Lima 373204538132 São PauloBrazil

The Brazil address on file for Shopee. Postal code 04538132.

How to address the envelope

  1. Copy the address exactly

    The front of the envelope carries Avenida Brigadeiro Faria Lima 3732, 04538132 São Paulo, Brazil and nothing else in the address block. Check the 04538132 digit by digit before it goes in the post.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Shopee has moved.

  3. Buy the certified service

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to São Paulo is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

A plain, dated letter to Shopee asking for the cancellation, the end of every charge and written confirmation. Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Shopee Avenida Brigadeiro Faria Lima 3732 04538132 São Paulo Brazil

To whom it may concern,

I am cancelling my account with Shopee, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Shopee for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Shopee