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Cancel your SiteGround subscription by mail

Directly with SiteGround, the way to cancel is: Online (Client Area > Services > Hosting > Settings > Cancel). Notice rule: Choose to cancel at expiration or immediately.

Let Postbye cancel SiteGround for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with SiteGround.

  • 4.8 from 2,931 reviews
  • 2 SiteGround cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel SiteGround by mail

  1. Note your account details

    Start with the account email, the domain or server name and the invoice number of the plan being cancelled, so the request to SiteGround names the right account the first time.

  2. Set out the request

    Your Postbye letter to SiteGround asks for three things: the account closed, no further charges and a written confirmation. It comes from our English template.

  3. Find the postal address

    Check the contact or terms pages on siteground.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.

  4. Hold on to the receipt

    File the receipt with the letter. A SiteGround charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your SiteGround cancellation letter goes

We do not hold a mailing address for SiteGround. The contact pages on siteground.com list the current one.

Prefer to write it yourself? Use our letter template

Before you cancel SiteGround, check these

Notice period: Choose to cancel at expiration or immediately. Work out your cancellation deadline.

  • Refunds are requested by cancelling in the Client Area, not by chat or email
  • Shared hosting refund within 30 days of activation, cloud within 14 days; domains and paid support are non-refundable
  • Immediate cancel deletes websites and data (copy kept 60 days shared, 7-14 days cloud)
  • All plans auto-renew; turn off in Renewal Settings

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel SiteGround for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel SiteGround

Cancelling a hosting or cloud-storage plan

Hosting and cloud plans are often prepaid for a term and renew with domains and add-ons on separate dates, so the request should list each service that should stop renewing.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

SiteGround lets you cancel directly (online (Client Area > Services > Hosting > Settings > Cancel)). A letter is the fallback that leaves a dated record when the direct route fails.

SiteGround cancellation at a glance

How SiteGround accepts cancellations
Online (Client Area > Services > Hosting > Settings > Cancel)
Category
Hosting & cloud
Verified on

SiteGround cancellation questions

Where do I send my SiteGround cancellation letter?

We do not hold a mailing address for SiteGround. Check the contact or terms pages on siteground.com, or the address on your latest invoice, then mail the letter there.

Does SiteGround require notice before I cancel?

The rule we recorded for SiteGround: Choose to cancel at expiration or immediately. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel SiteGround?

Have the account email, the domain or server name and the invoice number of the plan being cancelled to hand. The details in the letter need to match what SiteGround has on file.

Will SiteGround confirm my cancellation?

The letter asks SiteGround to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date SiteGround received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does SiteGround give refunds?

Refunds are requested by cancelling in the Client Area, not by chat or email.