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Cancel your HBO Max subscription by mail

Directly with HBO Max, the way to cancel is: Online. Notice rule: Cancel before the next billing date to avoid further charges; stream until period end.

Let Postbye cancel HBO Max for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Every month you wait costs up to $22.99. The letter stops the charges.

Money-back guarantee within 10 business days.

Postbye is not affiliated with HBO Max.

  • 4.8 from 2,931 reviews
  • 2 HBO Max cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel HBO Max by mail

  1. Gather your account details

    Start with the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement, so the request to HBO Max names the right account the first time.

  2. Write your request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – HBO Max”: close the HBO Max account, stop every charge and reply in writing.

  3. Post it with proof of delivery

    Address the envelope to HBO Max, New York, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. File the delivery record

    Keep the tracking record with your copy of the letter. If HBO Max bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your HBO Max cancellation letter goes

HBO Max230 Park Avenue SouthNew York, NY 10003

HBO Max lists 230 Park Avenue South, New York, NY 10003 as its mailing address.

New York, New York 10003 is a United States address, so ordinary certified mail reaches it.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for HBO Max, with the envelope wording

Before you cancel HBO Max, check these

Notice period: Cancel before the next billing date to avoid further charges; stream until period end. Work out your cancellation deadline.

  • Deleting the app does not cancel
  • Extra Member Add-On cancels when the base plan expires, with a prorated refund for remaining add-on days

If you pay through someone else

  • Billed by Apple, Google, Roku, Samsung or a provider: cancel with them; check HBOMax.com/subscription to see who bills you

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel HBO Max for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel HBO Max

Cancelling a streaming or entertainment subscription

Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

HBO Max lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

HBO Max cancellation at a glance

How HBO Max accepts cancellations
Online
Mailing address on file
HBO Max 230 Park Avenue South New York, NY 10003
Country
United States
Letter language
English (template en)
Category
Streaming & entertainment
Verified on

HBO Max cancellation questions

Where do I send my HBO Max cancellation letter?

Address the letter to HBO Max, 230 Park Avenue South, New York, NY 10003.

How long does a cancellation letter to HBO Max take?

HBO Max's address is in New York. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does HBO Max require notice before I cancel?

The rule we recorded for HBO Max: Cancel before the next billing date to avoid further charges; stream until period end. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel HBO Max?

Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what HBO Max has on file.

Will HBO Max confirm my cancellation?

The letter asks HBO Max to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date HBO Max received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does HBO Max prorate the last bill?

Extra Member Add-On cancels when the base plan expires, with a prorated refund for remaining add-on days.

Does HBO Max give refunds?

Extra Member Add-On cancels when the base plan expires, with a prorated refund for remaining add-on days.