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Where to send your HBO Max cancellation letter

Read the addresses on this page next to the full guide to cancelling HBO Max.

The addresses we hold

If you are writing to HBO Max, this is the page with the address on it: New York, 10003, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

HBO Max230 Park Avenue SouthNew York, NY 10003

HBO Max takes its post at this New York address (ZIP 10003).

How to address the envelope

  1. Copy the address exactly

    One address block, copied whole: 230 Park Avenue South, New York, NY 10003. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if HBO Max has moved.

  3. Send it by certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to New York is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file, especially with the notice rule: Cancel before the next billing date to avoid further charges; stream until period end.

The letter, written out

The request itself is short: HBO Max is asked to end the account, stop the charges and confirm in writing, with the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

HBO Max 230 Park Avenue South New York, NY 10003

To whom it may concern,

I am cancelling my account with HBO Max, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel before the next billing date to avoid further charges; stream until period end.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel HBO Max for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel HBO Max