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Where to send your Smilebox cancellation letter

Read the addresses on this page next to the full guide to cancelling Smilebox.

The addresses we hold

This page shows every mailing address we hold for Smilebox, starting with the one a cancellation letter should go to in New York, 10173, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

Smilebox340 8th Floor Madison AveNew York, NY 10173

New York, ZIP 10173: where mail for Smilebox is delivered.

How to address the envelope

  1. Copy the address exactly

    The envelope reads 340 8th Floor Madison Ave, New York, NY 10173. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to Smilebox

What the letter to Smilebox says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Smilebox 340 8th Floor Madison Ave New York, NY 10173

To whom it may concern,

I am cancelling my account with Smilebox, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Keep reading

The full guide to cancelling this company, our letter template and the postal guides.

Let Postbye cancel Smilebox for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Smilebox