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Where to send your Smiles cancellation letter

Read the addresses on this page next to the full guide to cancelling Smiles.

The addresses we hold

This page shows every mailing address we hold for Smiles, starting with the one a cancellation letter should go to in Barueri, 06455030, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

SmilesAlameda Xingu 35006455030 BarueriBrazil

The Brazil address on file for Smiles. Postal code 06455030.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Alameda Xingu 350, 06455030 Barueri, Brazil and nothing else in the address block. Check the 06455030 digit by digit before it goes in the post.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The request itself is short: Smiles is asked to end the account, stop the charges and confirm in writing, with your member number, the name on the membership and the renewal date shown on your latest invoice where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Smiles Alameda Xingu 350 06455030 Barueri Brazil

To whom it may concern,

I am cancelling my account with Smiles, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Smiles for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Smiles