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Where to send your Sony cancellation letter

Read the addresses on this page next to the full guide to cancelling Sony.

The addresses we hold

If you are writing to Sony, this is the page with the address on it: Culver City, 90232, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Sony10202 W Washington BlvdCulver City, CA 90232

The head-office address for Sony, in California. ZIP code 90232.

Second address on file

SonySheppard Avenue East 2235M2J 5B4 TorontoCanada

The database lists this as a second address for Sony. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads 10202 W Washington Blvd, Culver City, CA 90232. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

The request itself is short: Sony is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Sony 10202 W Washington Blvd Culver City, CA 90232

To whom it may concern,

I am cancelling my account with Sony, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Sony for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Sony