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Where to send your Stingray cancellation letter

Read the addresses on this page next to the full guide to cancelling Stingray.

The addresses we hold

The address a cancellation letter to Stingray needs, and every other address we hold, starting in Montréal: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

StingrayRue Wellington 736H3C 1T4 MontréalCanada

The Canada address on file for Stingray. Postal code H3C 1T4.

How to address the envelope

  1. Use the address letter for letter

    Write out Rue Wellington 736, H3C 1T4 Montréal, Canada as shown above, including the H3C 1T4 postal code, exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Stingray has moved.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

The request itself is short: Stingray is asked to end the account, stop the charges and confirm in writing, with the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Stingray Rue Wellington 736 H3C 1T4 Montréal Canada

To whom it may concern,

I am cancelling my account with Stingray, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Stingray for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Stingray