Cancel your Story subscription by mail
Story takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to Story go to Hoofddorp, Netherlands.
Let Postbye cancel Story for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Story.
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- 3 Story cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Story by mail
Note your account details
Story will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.
Put the request in writing
Postbye writes the letter in Dutch from our Dutch template, because Story's address is in Netherlands. It opens with the subject line “Onderwerp: annuleringsverzoek – [your name]” and asks Story to end the subscription, stop all further charges and confirm in writing.
Send it by certified mail
Mail the letter by certified mail to the Hoofddorp address in the next section, and keep the tracking number.
File the delivery record
File the receipt with the letter. A Story charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Story cancellation letter goes
Story can be reached by post at Postbus 1900, 2130 JH Hoofddorp, Netherlands.
“Postbus 1900” is a post-office box or mail-sorting line, so it takes post and not couriers: certified mail is the right way to reach it.
The letter is addressed “Geachte heer/mevrouw,” and its details block uses the labels Accounthouder, Factuuradres in dossier and E-mailadres in dossier.
Prefer to write it yourself? Use our letter template
Before you cancel Story, check these
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Story for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Story cancellation at a glance
- How Story accepts cancellations
- By mailed letter
- Mailing address on file
- Story Postbus 1900 2130 JH Hoofddorp Netherlands
- Country
- Netherlands
- Letter language
- Dutch (template nl)
- Added to the database
- June 3, 2026
- Data last checked
