Where to send your Story cancellation letter
Read the addresses on this page next to the full guide to cancelling Story.
The addresses we hold
The address a cancellation letter to Story needs, and every other address we hold, starting in Hoofddorp: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
StoryPostbus 19002130 JH HoofddorpNetherlandsThe Netherlands address on file for Story. Postal code 2130 JH.
How to address the envelope
Use the address letter for letter
The front of the envelope carries Postbus 1900, 2130 JH Hoofddorp, Netherlands and nothing else in the address block. Check the 2130 JH digit by digit before it goes in the post.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Buy the certified service
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Hoofddorp is traceable from the article number until it is signed for.
File the receipt with your copy
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter, written out
The letter below asks Story to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Story Postbus 1900 2130 JH Hoofddorp Netherlands
To whom it may concern,
I am cancelling my account with Story, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Story for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.